Grand Ivy casino sister sites on White Hat Gaming’s licence

There's no wagering on what those spins win, but anything over £100 is cut back to £100. So if the spins return £40 you've got £40, and if they return £140 you're left with £100. Claiming it takes 4 steps, and the order matters because the spins only arrive after the slot stake.

• Deposit at least £20 as a new player aged 18 or over. Grand Ivy allows one claim per family, household, IP address, email, phone number, debit card, e-payment account or shared computer. Break that rule and all winnings are confiscated
• Put £10 of the deposit into slot play to release the 75 spins, and don't withdraw before then or they're forfeited
• Use the spins within 72 hours of getting them
• Expect affordability checks, which the offer terms say apply

Site	Welcome offer, read 28 Sept 2026	Wagering, in pounds	Register status
Grand Ivy	75 spins on Big Bass Bonanza after a £20 first deposit with £10 staked on slots	No wagering on spin winnings, capped at £100. Spins last 72 hours	Account 52894, White Label
Dream Vegas	50 spins on Big Bass Splash after a £20 first deposit with £10 staked on slots, then 50% up to £50 on the 2nd	Spins last 72 hours. Their winnings come as cash, with a £100 cap. The match needs 10x within 30 days: £500 of bets on a £50 bonus, £5 maximum bet	Account 52894, White Label
Casimba	50 spins on Big Bass Bonanza after a £20 first deposit with £10 staked on slots, then 50% up to £50 on the 2nd	Spins last 72 hours. Their winnings come as cash, with a £100 cap. The match needs 10x within 30 days: £500 of bets on a full £50 bonus, £5 maximum bet	Account 52894, White Label
21 Casino	70 Book of Dead spins from a £15 first deposit	Spin winnings become bonus funds at 10x: £20 of winnings needs £200 of bets, capped at £100. Spins last 10 days	Account 52894, White Label
Playzee	Sports: opt in for 100% up to £30 on a £20+ first deposit, at 1.75 or longer, excluding virtuals, boosted odds, handicap and draw no bet	10x within 30 days: £300 of bets on a £30 bonus, winnings capped at £300	Account 52894, White Label
Jackpot Village	200 spins on Book Of Dead after a £20 first deposit	Spin winnings become bonus funds capped at £50, with 10x wagering within 30 days and a £5 maximum bet. Spins last 72 hours	Account 52894, White Label
Miami Dice	50 spins on Big Bass Bonanza after a £20 first deposit with £10 staked on slots	Spin winnings credited as cash, capped at £100. Spins last 72 hours. Withdrawing cash before the £10 slot stake is done forfeits the spins	Account 52894, White Label

The matched bonuses are where the maths matters. Put £100 into Dream Vegas or Casimba as your second deposit and you get the full £50 bonus. That bonus needs £500 of bets, 10x, within 30 days, and no bet placed with bonus money can go above £5. Only bets placed from bonus funds count towards the 10x at Dream Vegas, Casimba, 21 Casino, Playzee and Jackpot Village. Stakes from your cash balance don't reduce it.

Which of the best Ivy casino sister sites is right for you depends on the shape of the offer rather than its headline. If you want the best Grand Ivy slots terms, check the wagering first: its 75 welcome spins carry none on what they win. Dream Vegas and Casimba start with fewer spins, then match half your second deposit, and that match is where the 10x bites.

At £15, 21 Casino has the lowest deposit in this table, though its spin winnings come wrapped in wagering. Sports bettors can look at Playzee, whose main welcome is a sports match. Grand Ivy has a sportsbook too. Anyone looking for Grand Ivy esports should know its sports promotions on 28 September 2026 were Bet Builder, Early Cash-Out, Acca Boost and Bore Draw.

None of the casino offers breaks the 10x limit the Commission has enforced since 19 January 2026.

Who runs Grand Ivy?

White Hat Gaming Limited does. Grand Ivy's own pages name it as the company managing the brand, registered in Malta under number C73232. Besides the Great Britain account, it holds a Malta Gaming Authority licence, MGA/B2C/370/2017.

On the register, grandivy.com carries the status White Label. The Commission defines that as a domain the licensed operator runs in partnership with another organisation, with the operator holding the licence.

You're still covered by the licence, because the Commission puts compliance for every website on an account, white labels included, on the licence holder. It says the tie is better described as a marketing agreement.

That's the service White Hat sells. Its own site offers operators anything from its player account system up to a full white-label solution. It explains why so many brand names share one account, and why a single company answers for all of them.

If you've read that White Hat is being sold, that's the games studio, not the casinos. Merkur Group agreed on 15 July 2026 to buy White Hat Studios, subject to regulatory approval. Its release says the White Hat Gaming platform and the white-label businesses aren't part of the sale, so Grand Ivy keeps the same licence holder.

Which brands share Grand Ivy's licence?

White Hat Gaming's sister sites all sit on one list, the domain table for account 52894. It holds 39 web addresses: 7 marked Active, 21 White Label and 11 Inactive.

• White Label (21): 21casino.com, 247bet.com, barz.com, blackjackcity.com, casiku.com, casilando.com, casimba.com, dreamvegas.com, grandivy.com, jackpotvillage.com, miamidice.com, mrben.com, mrrun.com, playgrand.com, playzee.com, slotplanet.com, spinland.com, spinrider.com, spinstation.com, spinyoo.com and templenile.com
• Active (7): 21prive.com, diamond7casino.com, gdaycasino.com, hellocasino.com, mainstagebingo.com, skolcasino.com and slotnite.com
• Inactive (11): Karamba, Hopa, Griffon Casino, Bet Target, Captain Spins, Casigo, Jonny Jackpot and Reel Island, some with more than one address

Active means White Hat has told the Commission it's using that domain to offer gambling. Inactive means an address is no longer in use or hasn't started yet, so Karamba and Hopa aren't live brands on this account. And if you searched for Miami Dice sister sites, you're in the right place: miamidice.com is a White Label on the same account as Grand Ivy.

Is Ivicasino a Grand Ivy sister site?

No. If you searched for Ivicasino sister sites, the names look alike, but the Commission's business register returns no results for "ivicasino" or for "ivi casino". Ivicasino isn't on White Hat's account, so it isn't a Grand Ivy sister in any sense that protects you.

A site with no Great Britain licence leaves you without the free dispute route the Commission requires from licensees. If you've used GAMSTOP to self-exclude, install a blocker like BetBlocker, Gamban or Gamblock as well, and ring GamCare on 0808 8020 133. The sister sites directory covers other licensed groups.

How do withdrawals work at Grand Ivy?

Grand Ivy won't pay a withdrawal until it has finished its verification checks and confirmed your payments. So it pays to have your documents sorted before you ask.

1. Finish the ID and address checks first, because withdrawals wait for them
2. Cash out to the card or wallet you paid in with, since that's where the money goes back
3. Ask for at least £20. If your balance is lower, Customer Support can still send the full amount

You can pay in and cash out by Visa, Mastercard, Maestro, Apple Pay, bank transfer, open banking, Revolut, MiFinity, Neteller, Skrill, Neosurf or Paysafecard.

Is there an inactive account fee?

After 12 months in a row with no deposit and no bet, your account counts as inactive. Grand Ivy then tries to contact you and return any balance to your last deposit method.

If it's still inactive 30 days after that first attempt, a £5 fee comes off every month. Once less than £5 is left, the whole balance goes, and at zero the account can be closed.

Leave £30 behind and 6 monthly fees will take all of it. If you've stopped playing, cash out what's left.

What is Grand Ivy's regulator record?

White Hat agreed to pay £1.3m in place of a financial penalty, iGaming Business reported on 28 January 2021. The Commission had opened its investigation in January 2020. It looked at how 7 customers' accounts were handled.

It found 2 kinds of failure. There were anti-money-laundering breaches of licence conditions 12.1.1 and 12.1.2, and social responsibility breaches of code provision 3.4.1. Grand Ivy wasn't a bystander: the breaches were found on grandivy.com, 21casino.com, hellocasino.com and dreamvegas.com. White Hat also paid £9,818.63 in costs and promised backstop limits that stop deposits until checks are done.

Its 2021 statement has gone from the Commission's site, which keeps public statements online for 3 years from issue. The guide to checking a UK licence explains how to read the register's actions tab for yourself.

How do you complain, and when does eCOGRA step in?

Grand Ivy's procedure runs in 3 stages, and complaints posted on social media aren't accepted:

• Customer Support, by live chat or email
• The support agent's team leader
• The Complaints Team, whose answer is final

It aims to settle a complaint within 28 days, though it says it can take up to 8 weeks. If you're still unhappy about a bet or a game at the end, you can take it to eCOGRA, Grand Ivy's dispute service, at no charge. Licensed operators have to offer that free route once 8 weeks have passed.

What does Trustpilot say about Grand Ivy?

On 28 September 2026 the profile showed a TrustScore of 1.6 from 354 reviews. It's a claimed profile, on Trustpilot since December 2019. Trustpilot adds that Grand Ivy hasn't invited customers recently and hasn't replied to negative reviews.

Does a Grand Ivy self-exclusion reach its sister sites?

You can set spending limits at Grand Ivy, take a time-out, or self-exclude and close the account for a set period. When you open a Grand Ivy account, its terms make you confirm you haven't self-excluded from any site on its network. Signing up at a sister brand to keep playing defeats the point of excluding, so don't.

GAMSTOP goes wider. One registration blocks your accounts with every online gambling company licensed in Great Britain, White Hat's brands included. You pick 6 months up to 5 years, and you can't cancel it early. When the period ends, the exclusion stays active until you contact GAMSTOP to have it removed, though it closes by itself after another 7 years.

Grand Ivy's offer terms still point to BeGambleAware, though GambleAware stopped operating on 31 March 2026. For free, confidential help, call GamCare's National Gambling Helpline on 0808 8020 133. Gambling is for adults aged 18 and over. There's more on limits and blocking tools on the responsible gambling page.