Mad Sister Sites

Short version: Mad (the casino at madcasino.io) is an offshore brand, not a UK-licensed one. The company named across independent sources as its operator is Softon Ltd, a Cyprus-registered business trading under a licence from the State of Anjouan (in the Comoros), not from the UK Gambling Commission. It is reported to sit inside a network of similar Softon casinos, so it does appear to have sisters — but, as we explain below, that family cannot be checked on a public register the way a UK operator's can, and you should treat every relationship on this page as reported rather than register-confirmed.

Who runs Mad, and what the licence actually is

Every independent write-up we could find names the same operator: Softon Ltd, registered in Cyprus. That name is corroborated by investigative reporting on the company as well as by casino-review and sister-site trackers, which is a reasonable basis for stating it — but it is not the same standard as a regulator's register, so confirm it yourself in Mad's own terms and conditions, where the operating company has to be named. We have deliberately not printed a Cyprus company registration number here, because we could not confirm one on the Cyprus companies register, and an unverified number is worse than none.

On licensing, the honest position matters. Mad is not UK Gambling Commission licensed; you will not find it on the UKGC public register, and it should not be described as UK-regulated. What it presents instead is an Anjouan gaming licence. Anjouan is a genuine offshore jurisdiction, but it is a light-touch one: it does not give a UK player a UK complaints route, an approved UK dispute-resolution (ADR) service, or any UK customer-funds protection. A licence existing is not the same as the protections you would get at home.

The licence-number problem

Affiliate pages routinely print an Anjouan licence number for Mad, and the identical number turns up attached to several other Softon brands. That is a warning sign, not a reassurance: a single reference copied across multiple casinos, with no way for a member of the public to look it up, is exactly the sort of "detail" that spreads by copy-paste rather than by checking. We tried to verify it on the Anjouan licensing authority's own verification portal and could not — the service was unreachable to us at the time of writing. So we will say plainly what is true: we could not independently verify Mad's licence number on the regulator's own register, and we are not going to reprint a number we cannot stand behind. If a number matters to you, load Mad's footer, click the licence seal, and see whether it resolves to a live, brand-specific record. If it does not, that tells you something.

Brands reported to share the operator

Because the operator is Softon Ltd, Mad's "sisters" are the other casinos run by that same company. The strongest, most-repeated link is Betzter; a wider group is named by some trackers. The table below shows what the available sources say, with an honest confidence note per row. Read it as "reported to share the operator", not "confirmed on a register".

Some trackers extend the family further — names such as TenBet, Tucan, Dracula and Aphrodite have all been attached to Softon by a single source we could not corroborate. We are leaving those out of the table on purpose: one uncross-checked list is not evidence, and padding a sister table with unverified brands is precisely the habit that makes these pages untrustworthy.

Why we can't hand you a register-checked family

With a UK operator, this is a solved problem: two casinos either share a Gambling Commission account number or they do not, and anyone can look it up in minutes. Offshore, that backstop is missing. Anjouan does not publish an operator-and-brands register that a player can search, the licence reference appears to be shared rather than brand-specific, and the affiliate lists disagree with each other about who belongs in the group. So the most useful thing we can tell you is not a tidy family tree but a method: open each brand's terms, find the operating company, and only trust a "sister" claim where the same company is named. Anything softer than that is guesswork dressed up as research.

What this costs a UK player — the risks, first

This is information for someone already searching for Mad, framed as warnings, because the trade-offs run against you.

• No UK complaints or ADR route. Because there is no UKGC licence, a dispute cannot be escalated to a UK-approved adjudicator or to the Gambling Commission. If a withdrawal is delayed or refused, you are dealing with an offshore operator and an offshore regulator, with no UK body behind you.
• No UK funds protection. UK operators must disclose how they hold customer money; an Anjouan licence carries no equivalent you can rely on. Money on deposit is exposed in a way it would not be at a UK-licensed site.
• It sits outside the national online self-exclusion scheme. That scheme only covers UK-licensed operators, so registering with it does not block Mad or its siblings. If you are using self-exclusion to stop gambling, an offshore casino sits on the wrong side of that wall — this is a risk to be aware of, not a feature.
• Deposit limits are per-account. Any limit you set binds only the account you set it on. There is no dependable operator-wide control you can count on across the group, so a limit at one Softon brand should not be assumed to reach another.
• Offshore bonus terms are often heavier. Expect the possibility of higher wagering requirements, tighter max-bet-while-bonus rules, wider game exclusions and withdrawal caps. Read the promotion terms in full before you deposit a single pound; do not assume a headline figure is the whole story.
• The restricted-territory trap. At least one sibling's own terms list the UK as a restricted country. If Mad's terms do the same yet the site still lets a UK player deposit, a later withdrawal can be refused for a terms breach — and there is no UK route to appeal it. Check Mad's own current restricted-territories clause before depositing.

The verdict

For a UK player, a UK Gambling Commission-licensed casino is the safer choice, and it is not close. A UKGC licence keeps three things an offshore site cannot give you: a real complaints escalation to an approved adjudicator, a clear statement of how your money is held, and coverage by the national online self-exclusion scheme. Mad offers none of those. It appears to have genuine sisters through Softon Ltd, but the network is unverifiable on any public register, the circulating licence number could not be confirmed, and the group's own terms may not even want UK players. If you still choose to play here, go in clear-eyed: treat it as money you can afford to lose, keep your own records of deposits and messages, and read the terms — including the restricted-territories and bonus sections — before you fund the account.

18+. Please gamble responsibly. Free, confidential support is available from GamCare on 0808 8020 133, the National Gambling Helpline. The national online self-exclusion scheme covers UK-licensed sites only and will not block an offshore casino such as this one.