Cashmo Sister Sites

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Cashmo Sister Sites — In Touch Games Limited Network Profile

Cashmo was operated by In Touch Games Limited (Companies House number 4629082, registered at Fountain House, Great Cornbow, Halesowen, B63 3BL). The company held UKGC Remote Operating Licence account 2091 (full reference: 002091-R-104264-033). That licence has been surrendered under Section 116 of the Gambling Act 2005 following suspension with immediate effect. In Touch Games Limited was acquired by Skywind Group in a transaction completing in mid-2022. No change to UKGC licence status resulted from the acquisition — the licence was subsequently suspended and surrendered. For UK players, this means no UKGC-regulated activity is currently possible at any former In Touch Games brand, no GamStop enrolment is active, and no IBAS dispute pathway is available.

The network carries £11.7M in documented UKGC enforcement settlements — including confirmed failures in social responsibility, anti-money laundering checks, and marketing compliance across all network brands. A search of the Malta Gaming Authority register and the Curacao Gaming Control Board register returned no licence for In Touch Games Limited, Cashmo, or any sister brand. No evidence exists that any former InTouch brand has relaunched under a non-UKGC licence.

This profile draws from 21 independent sources including the UKGC public register, Casino Guru safety assessments, Trustpilot reviews, AskGamblers complaint records, Gambling Insider acquisition reporting, and direct operator documentation. Bonus terms, game counts, and withdrawal speeds are subject to change. All data below reflects the last verified operational period — verify current status at any operator site before depositing.

What Are Cashmo Sister Sites?

Cashmo sister sites are online casino brands that were operated by In Touch Games Limited under UKGC licence account 2091. All 8 brands shared the same Slot Factory in-house game library, the same Pay by Phone Bill infrastructure, and the same GamStop enrolment while the licence was active.

The defining characteristic of this network is its current regulatory status: the UKGC licence was surrendered following a cumulative £11.7M in penalties and an immediate suspension. No alternative licence — whether from the Malta Gaming Authority or the Curacao Gaming Control Board — was located for any brand in this network during this analysis. Players who previously held accounts at any cashmo sister sites brand should be aware that UKGC protections including GamStop self-exclusion, IBAS dispute resolution, and mandatory fund segregation no longer apply to these brands in their current state. Self-exclusion at device level remains available through Gamban and Bet Blocker. Players who need support can contact BeGambleAware or GamCare directly.

Cashmo Sister Sites — 8 Investigated Brands

This profile documents 8 confirmed cashmo sister sites under In Touch Games Limited, UKGC account 2091. All brands shared the same in-house Slot Factory game library, the same payment infrastructure (Pay by Phone Bill, PayPal, debit card, bank transfer), and the same mobile-first design philosophy. No cryptocurrency was accepted across any brand. The UKGC licence covering all brands has been surrendered — data below reflects the last verified operational period.

(As of last verified data — bonus terms change frequently. Always confirm at the operator site before depositing.) Wagering terms were independently verified for Mr Spin (40x on deposit plus bonus). The absence of verified wagering for remaining brands reflects limited third-party review coverage during the operational period — not a negative finding beyond the network-wide regulatory status.

Cashmo itself offered 50 free spins with no deposit required, plus up to £500 in deposit match bonuses across three deposits, with 40x wagering on deposit plus bonus amount. Free spins were restricted to specific titles including Rainbow Slots, and the maximum bet during wagering was 10% of the bonus amount or £5, whichever was lower. This means a player depositing £100 and receiving a £100 bonus at 40x wagering would need to play through £8,000 before withdrawal — a substantial commitment relative to the deposit size.

All InTouch brands used exclusively in-house games developed by Slot Factory, the company’s wholly-owned game studio. This means no third-party providers such as Microgaming, NetEnt, or Pragmatic Play were available on any brand — a significant limitation for players accustomed to industry-standard game libraries. Payment methods across the network included Visa debit, Mastercard debit, PayPal, Paysafecard, Pay by Phone Bill, bank transfer, and Apple Pay (iOS only). No cryptocurrency was accepted.

mFortune

The longest-running brand in the InTouch ecosystem traces its origins to a founding period around the same time as the parent company’s early mobile gaming activity, establishing itself as one of the earliest UK mobile casino platforms. mFortune positioned itself as the flagship with the network’s largest game catalogue — approximately 30 to 50 titles spanning slots, blackjack, roulette, and bingo.

mFortune was one of only two InTouch brands offering a dedicated mobile app alongside PocketWin. The welcome offer included up to £10 as a no deposit bonus plus a deposit match, making it the most generous no-deposit entry point in the network alongside PocketWin. The minimum deposit was £3 — the lowest tier available across InTouch brands.

The brand shared the full enforcement history of In Touch Games Limited, including the £6.1M penalty for social responsibility and AML failures. Players should be aware that the UKGC licence has been surrendered and no alternative licence was located for mFortune.

PocketWin

Designed as the network’s entry-level brand, PocketWin targeted first-time casino players with a stripped-down interface and low-barrier deposits. The Pay by Phone Bill option started at £5, while debit card and PayPal deposits were available from £3 — the joint-lowest minimum in the network.

The welcome package offered £10 as a no deposit bonus plus a 200% match up to £100 on first deposit. PocketWin also featured interactive bingo rooms alongside its slots catalogue, differentiating it from pure slots brands in the network. A dedicated mobile app was available for both iOS and Android. Exclusive titles included Vegas Vegas and Pocket Fruits, both developed by Slot Factory.

Like all InTouch brands, PocketWin’s regulatory protections ended when the UKGC licence was surrendered. The 200% match headline was among the most generous percentage matches in the network, but wagering terms were not independently verified during the operational period.

Dr Slot

Structured around a jackpot-focused game selection, Dr Slot offered the highest total welcome bonus in the InTouch network — up to £1,000 spread across five deposits with a tiered structure: 300% on deposit one, 200% on deposit two, 100% on deposits three and four, and 50% on deposit five. This was the only InTouch brand to extend the welcome package across five separate deposits.

The brand relaunched with a redesigned site layout following a significant overhaul. Game count estimates ranged from 30 to 75 titles depending on the source consulted — AskGamblers cited the higher figure. Withdrawal speeds for Dr Slot showed the widest variance in the network, with some player reports documenting processing times of up to 8 working days for debit card withdrawals versus the stated 3 to 5 days.

The £1,000 headline figure, while the highest in the network, required five separate qualifying deposits to achieve — players reaching only the first deposit would access a 300% match capped significantly lower. Wagering terms for Dr Slot were not independently verified.

Mr Spin

The widest product range in the InTouch ecosystem, Mr Spin combined slots with roulette and bingo under one interface. The welcome offer of £3 no deposit bonus plus 100% match up to £100 carried verified 40x wagering on deposit plus bonus — meaning a £100 deposit with £100 bonus would require £8,000 in play-through before withdrawal.

Mr Spin operated a loyalty shop where accumulated points could be exchanged for bonus credit and technology gifts — a feature unique to this brand within the network. A £7 refer-a-friend bonus was also available. The minimum deposit was £3 across all payment methods.

The 40x wagering on deposit plus bonus is worth contextualising: on a bonus-only wagering operator, 40x on a £100 bonus requires £4,000 in play-through. Mr Spin’s structure doubles this to £8,000 because the deposit amount is included. Players comparing offers should note this distinction carefully.

Casino 2020

The newest brand in the InTouch portfolio launched with a minimalist blue-and-white design intended to appeal to players preferring modern aesthetics. Casino 2020 offered up to 400 free spins on Cleopatra’s Prizes delivered over 20 days, plus a two-deposit match package: 100% up to £100 on the first deposit and 100% up to £200 on the second, totalling up to £300.

The 400 free spins allocation was the largest single free-spin offer in the network, though the 20-day delivery schedule meant players received approximately 20 spins per day rather than all at once. Casino 2020 also offered 24/7 live chat — a support feature that was not uniformly available across all InTouch brands. The minimum deposit was £3.

Wagering terms for Casino 2020’s welcome package were not independently verified. Players should assume network-standard terms unless the operator confirms otherwise.

Bonus Boss

Independent data for Bonus Boss is limited. The brand centred its identity around a daily spin feature reportedly offering opportunities to double winnings within a week. Payment methods included Pay by Phone Bill, debit card, and PayPal. Bonus Boss shared UKGC account 2091 and the full enforcement history of In Touch Games Limited. Welcome bonus terms, minimum deposit, and withdrawal speeds were not independently verified during the operational period.

Further In Touch Games Brands — Verified Data Summary

Both Jammy Monkey and Slot Factory operated under the same UKGC account 2091 and shared the Slot Factory game library. Jammy Monkey offered the most stripped-down interface in the network, targeting complete beginners. Slot Factory functioned primarily as the game development arm supplying all titles to the network, with a secondary role as a standalone casino site. Neither brand had independently verified bonus terms, withdrawal speeds, or minimum deposits at the time of licence surrender.

Licensing Structure and Enforcement Chronology

In Touch Games Limited held UKGC Remote Operating Licence account 2091, confirmed on the Gambling Commission public register as surrendered. The company (registration number 4629082) was registered in England and Wales. No Malta Gaming Authority licence matching In Touch Games Limited was located on the MGA register. No Curacao Gaming Control Board licence was located for In Touch Games Limited, Cashmo, or any sister brand. Players should treat this network as unlicensed for current protection purposes.

The enforcement chronology for In Touch Games Limited is the most significant finding in this profile, totalling £11.7M across four separate regulatory actions:

First action: A £2.2M settlement for money laundering check failures — the operator did not adequately verify sources of funds — alongside unfair terms and conditions and poor incident reporting.

Second action: A £3.4M fine plus an official warning for social responsibility failures (SRCP 3.4.1 — the operator failed to identify and act on players showing signs of problem gambling), AML failures, and marketing breaches across 9 brands. Marketing failings included failure to disclose minimum and maximum deposits on promotions, missing time-limits on bonuses, and offering bonuses as inducement for identity verification.

Third action — the January 2023 UKGC settlement: £6.1M for serious social responsibility and AML failings, representing the third enforcement action in four years. The UKGC explicitly noted repeated failure to conduct affordability checks before accepting large deposits and accepting customer claims about income without verification.

Fourth action: Licence suspended with immediate effect under Section 116 of the Gambling Act 2005, subsequently surrendered.

Casino Guru’s safety assessment assigns Cashmo a score of 8.8 out of 10. This score evaluates fairness of published terms and conditions, licence standing at the time of assessment, and complaint resolution rate — it does not directly assess operational conduct during the period covered by UKGC enforcement actions. The £11.7M in cumulative fines reflects conduct that was subject to mandatory remediation at each stage, yet the operator accumulated three escalating penalties before the licence was ultimately suspended. Players should read both signals together rather than treating either as a standalone safety verdict.

The Skywind Group acquisition completed in mid-2022 — before the licence suspension but after the first two enforcement actions. No change to UKGC licence status resulted from the acquisition, and no evidence was found that Skywind relaunched any InTouch brand under a new regulatory framework. For UK players, the acquisition has no confirmed operational impact on regulatory protections — the licence remains surrendered.

The specific fund segregation tier applied by In Touch Games Limited — basic, medium, or high — was not confirmed in the research data. Under UKGC rules, all three tiers require player funds to be ring-fenced from operational funds; higher tiers provide stronger insolvency protections. With the licence now surrendered, no UKGC fund segregation obligation applies.

KYC, Banking and Withdrawal Analysis

Withdrawals at cashmo sister sites were processed via PayPal and e-wallets within 1 working day for depositing customers and 3 working days for non-depositing customers, while debit card and bank transfer withdrawals took 3 to 5 working days. KYC verification was required upon registration, with additional documentation at withdrawal including passport or driver’s licence, bank account verification, and proof of address. Higher-value wins triggered enhanced verification including HooYu ID confirmation and — per player reports on AskGamblers — Skype video calls for large payouts.

Credit cards are not accepted — the UKGC prohibition on credit card gambling deposits applies to all licensed operators and was enforced across this network during its operational period.

AskGamblers complaint records document specific cases including an unpaid withdrawal of £1,050 and another of £12,319, alongside reports of locked accounts preventing players from following up on withdrawal requests. Trustpilot reviews for Cashmo (approximately 151 reviews) include recurring themes around withdrawal delays extending to several weeks and excessive KYC requirements. Given the limited sample size relative to the network’s operational history, these should be read as documented individual cases rather than statistically representative patterns.

(As of last verified data — bonus terms change frequently. Always confirm at the operator site before depositing.) Withdrawal speed data for Bonus Boss, Jammy Monkey, and Slot Factory was not available from independent review sources at the time of this analysis. Operator pending period — the internal review time before processing begins — was not independently verified for any brand. Advertised withdrawal speeds above refer to payment provider processing time after operator approval is complete. Total time to receipt of funds equals pending period plus processing time. Dr Slot showed the widest variance, with player reports on AskGamblers documenting debit card processing of up to 8 working days versus the stated 3 to 5.

Self-Exclusion and Responsible Gambling

While the UKGC licence was active, all cashmo sister sites were enrolled in GamStop — a single registration would have blocked access to all brands under account 2091 simultaneously. GamStop exclusion periods were available at 6 months, 1 year, or 5 years, could not be reversed early, and took up to 24 hours to take effect. The network also offered deposit limits, reality checks, and self-exclusion tools at the individual brand level.

However, the UKGC enforcement actions documented specific social responsibility failures — including the operator’s repeated inability to identify players showing signs of problem gambling (SRCP 3.4.1) and failures in affordability checking. These are the exact protections that GamStop and responsible gambling tools are designed to complement, and their documented failure is the most material risk finding in this network’s history.

With the licence now surrendered, GamStop enrolment is no longer active for these brands. Players who previously self-excluded should not assume their exclusion status remains effective at any former InTouch domain. Device-level blocking through Gamban or Bet Blocker provides protection independent of operator licence status. Support is available from BeGambleAware and GamCare.

Alternative Licensed Networks

Given that all cashmo sister sites are currently unlicensed following the UKGC licence surrender, players seeking active UKGC-licensed alternatives should consider networks with current regulatory standing and verified responsible gambling protections.

Players comparing mobile-first casino networks with Pay by Phone Bill functionality may find Mr Slot sister sites relevant — that network operates under ProgressPlay Limited, UKGC account 39335, with a substantially larger game library from third-party providers including Microgaming and NetEnt, unlike InTouch’s in-house-only model.

For players who valued the low minimum deposit structure at InTouch brands, Red Casino sister site alternatives offer an alternative pathway under a different UKGC-licensed operator with active GamStop enrolment and IBAS dispute resolution access.

Rank Interactive (Gibraltar) Limited operates Grosvenor Casino, Mecca Bingo, and Lucky VIP under UKGC account 57924 (company registration number not confirmed in research data). This network provides live casino tables, bingo rooms, and a VIP programme — product verticals absent from the InTouch ecosystem. Players comparing bingo-inclusive networks with broader game variety may find Genting Casino sister brands useful as a separate UKGC-licensed network with land-based heritage.

Jumpman Gaming Limited operates over 200 brands under UKGC account 39175, offering Mega Reel welcome mechanics and PayPal withdrawals processed within 24 hours. The 65x wagering on bonus wins is higher than InTouch’s documented 40x, but the network holds an active UKGC licence with current GamStop enrolment — the single most important differentiator versus the defunct InTouch network.

Profile Conclusion

This profile confirms 8 cashmo sister sites formerly operating under In Touch Games Limited, UKGC account 2091 (Companies House number 4629082). The UKGC licence has been surrendered following £11.7M in cumulative enforcement penalties and a licence suspension under Section 116 of the Gambling Act 2005. No Malta Gaming Authority licence and no Curacao Gaming Control Board licence was located for any brand in this network. KYC requirements included standard identity documents at registration with enhanced verification — including HooYu and Skype video calls — triggered for higher-value withdrawals.

The standout finding is the complete enforcement chronology: four escalating regulatory actions over four years, culminating in licence surrender. Casino Guru’s 8.8 safety index reflects terms fairness during the operational period rather than the enforcement conduct that ended the licence. Data confidence for this profile is low because the network is effectively defunct — all data reflects the last verified operational period rather than current live conditions. Players seeking active mobile casino options with UKGC protections should consider the licensed alternatives documented above.

Verified against current public licensing records and operator documentation available at time of investigation.